Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

PLEASE NOTE:
For all credit card transactions, YOUR CREDIT CARD BILLING ADDRESS MUST BE AN EXACT MATCH, NO EXCEPTIONS !

Musical compact disc secure purchases for overseas buyers, will be honored up to $75US total only.

Sphere Sound® reserves the right to refuse any international sale.

A note about the Fair Credit Billing Act. Under this act, your bank limit your total loss and cannot hold you liable for than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a U.S. Postal Money Order (only).

Return / Refund Policy
NO RETURNS ON CUSTOM INSTRUMENTS !
Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 3 days of receipt of order. Shipping charges will not be refunded. Returned products must be in absolutely new and unused condition for refund.

Shipping Information
Shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item.